Terms and Conditions

Ticketing Terms & Conditions

The Music Hall Box Office (513.381.3300) and cincinnatisymphony.org are the only authorized sellers of May Festival and partner organization tickets. If you have purchased your tickets from another website or third-party vendor selling tickets, please be aware that your ticket may be counterfeit, and your seats are not guaranteed. Third-party ticket resellers charge inflated prices for their own gain. We are unable to issue refunds or seat exchanges for tickets sold through third-party websites or other vendors and cannot contact you with information regarding time changes, show cancellations, or other pertinent information.

Note to third-party ticket resellers: If we have reason to believe that you are purchasing tickets for resale, we reserve the right to revoke your order without compensation. 

Conditions of Acceptance

This ticket is a revocable license, subject to termination with denial of admission at management's discretion upon refund of the purchase price, and subject to revocation with denial of admission or removal from the facility, without compensation, should the Holder act in a disorderly manner or violate management's Rules or Regulations. Holder agrees not to transmit or aid in transmitting any description, account, or reporoduction of the event. Breach of the foregoing terminates this license. Holder grants permission to the facility and organization sponsoring this event to utilize the Holder's image or likeness in connection with any broadcast, photo, video or other reproduction of this event by any means or media, whether now known or hereafter invented. Holder voluntarily assumes all risks, hazards, and dangers incident to the event and related events, including the risk of exposure to and/or resulting illness from viruses, bacteria, or other communicable diseases or illnesses. The resale or attempted resale of this ticket at a price higher than appearing hereon is grounds for seizure and cancellation of this ticket without compensation. Tickets obtained from unauthorized sources, may be lost, stolen or counterfeit and if so are void and in such cases will not be honored. This ticket is NOT redeemable for cash. NO REFUNDS ON SINGLE TICKETS. ARTIST, PROGRAM, DATE AND TIME SUBJECT TO CHANGE.


Holder voluntarily assumes all risks and danger incidental to the event for which this ticket is issued, whether occurring prior to, during or after the same, including, without limitation, injury from thrown objects, acts of others, etc. and the risk of exposure to and/or resulting illness from viruses, bacteria, or other communicable diseases or illnesses, and Holder agrees that the Facility, promoter, organization, agents, participants, Cincinnati May Festival and/or related person are not responsible or liable for any injuries, expenses, claims or liabilities resulting from or related to such causes.